Description
Mercari India is hiring an India IT Support Engineer to build and lead a self-sufficient IT operations function for its Bangalore office. The role oversees service desk operations, onboarding and offboarding, IT asset and access management, endpoint and SaaS administration, documentation, knowledge transfer from Japan IT, and operational improvement with phased automation. It requires at least five years of corporate IT support or IT service management experience, business-level English, and hands-on experience with MDM, IAM, Google Workspace, ticketing systems, infrastructure fundamentals, and endpoint security. The position is full-time and primarily office-based four to five days per week.
