Description
The Customer Engineering Manager will own end-to-end deployments of AI software for industrial production, from use-case definition and data onboarding through validation, rollout, training, adoption, and expansion. The role works with machine operators, plant managers, IT, and OT teams; translates production problems into data and solution requirements; validates industrial data from PLCs, SCADA, MES, historians, production databases, quality systems, and OPC UA; builds KPIs, anomaly signals, and analytical workflows in Python and SQL; and uses field learnings to improve the product. The position is based in Berlin or home-based in Germany with regular team time in Berlin and about 20% of the time at customer sites.
