Summary from listing
Popular is hiring a full-time hybrid Process Improvement Analyst in Altamira, San Juan, Puerto Rico. The role leads technology-enabled process improvement and digital transformation initiatives, including workflow discovery and mapping, digital workflow design, stakeholder alignment, project planning, KPI and dashboard implementation, risk monitoring, and cross-functional team leadership. The position requires a bachelor's degree in Industrial Engineering, at least two years of experience in business analysis, process improvement, digital transformation, systems implementation, or technology projects, and proficiency with process improvement methodologies, project management, analytical tools, and Microsoft Office 365. The role has no formal supervisory responsibilities but may lead the work of others in special circumstances.
