Description
California State University, Fresno is hiring an internal-only Information Technology Liaison, classified as a Technology Support Specialist IV, in Fresno, California. The role acts as the interface between faculty, staff, and central Technology Services; provides advanced end-user computing consultation and support; coordinates incident and project responses; advises on hardware and software; troubleshoots operating systems, networks, identity and access systems, and applications; and may lead teams and implementation projects. The position requires a related bachelor's degree or equivalent experience, at least five years of relevant technical customer-support experience, and strong independent problem-solving, communication, consulting, project coordination, and leadership capabilities.
