Description
Santa Cruz METRO is hiring an Information Technology Support Analyst II to provide tier 1 and tier 2 hardware and software support, manage IT assets and inventory, troubleshoot computers, networks, servers, and transit ticketing systems, configure software and access controls, and support users and vendors. The role requires an associate’s or bachelor’s degree in a relevant field or four years of technical computer support experience, including two years of ITSM customer support, a valid California driver’s license, and the ability to drive a Santa Cruz METRO vehicle. The salary range is $34.19–$48.01, with medical, dental, and vision insurance benefits.
