Description
The Los Angeles County Department of Public Works is hiring an Information Technology Technical Support Analyst II to provide emergency technical support related to the county’s natural disaster response. The role involves installing, configuring, testing, troubleshooting, and repairing hardware, software, and network connectivity; supporting end users; improving support processes; leading small installation and upgrade projects; and coordinating equipment, software licensing, compliance, and inventory. Applicants may be hired initially for up to 90 days and considered for permanent appointment after a performance assessment. The position requires one year of IT Technical Support Analyst I experience or two years of experience installing, configuring, testing, troubleshooting, and repairing client computing devices or software in a centralized information technology organization, plus a valid California Class C driver license or alternative transportation capability.
