Description
The Inside Sales Representative will serve customers by greeting walk-in and will-call customers, answering calls, emails, and texts, preparing quotes, placing product orders, checking availability and lead times, processing warranty claims, and supporting warehouse and outside-sales activities. The role also involves order tracking, inventory cycle counts, product training, and maintaining the branch counter and showroom. HVAC product knowledge is preferred but not required, and the position requires customer-service communication, web-based order-processing software, warehouse-machinery operation, and the ability to lift 50 pounds without assistance.
