Description
The Inside Sales / Customer Service Representative manages inbound and outbound customer communications, identifies customer needs, recommends products or services, processes orders, maintains CRM records, resolves complaints, and meets sales targets. The role requires a high school diploma or equivalent, CRM and Microsoft Office proficiency, strong communication skills, and multitasking ability; B2B sales, order management, upselling, and additional language skills are preferred. Benefits include ESOP ownership, a 401(k) match, medical and dental coverage, paid time off, and holiday pay.
