Description
The Inside Sales Associate I processes orders, quotations, returns, and customer service requests through fax, email, and telephone. The role coordinates customer interactions, educates clients, upsells products and services, manages account setup and changes, provides pricing and delivery information, and resolves complaints. Required or preferred qualifications include product knowledge, customer service experience, independent and teamwork ability, and Microsoft Outlook, Word, and Excel proficiency. The posting also mentions competitive compensation, benefits, retirement offerings, and additional employee programs.
