Description
The Inside Sales Team Lead owns end-to-end sales order operations, overseeing order processing through NetSuite or a similar ERP, order backlogs, customer and account data, payment and fulfillment exceptions, and sales reporting. The role leads and coaches the inside sales or order operations team, improves SOPs and workflows, coordinates with warehouse, finance, customer service, and other functions, and supports training and onboarding. The position requires at least three years of relevant sales operations or order management experience, ERP experience, strong customer service and analytical skills, and proficiency with Microsoft Office, with B2B dealer or distributor experience preferred.
