Summary from listing
AMETEK SPECTRO is seeking a Customer Support Executive to serve as the first point of contact for customers, handling inquiries through phone, email, chat, and social media; resolving product and service issues; submitting and following up on spare and service offers; maintaining CRM records; escalating complex issues; and improving customer experience. The role requires 1–3 years of customer support, service, or call center experience, with freshers considered, and prefers a bachelor’s degree, CRM or helpdesk experience, strong communication and problem-solving skills, and proficiency with computer applications.
