Description
The Instructional Support Technologist provides technical consultation, training, and operational support for the university’s learning management system and instructional technologies. The role supports faculty and students with troubleshooting, support request management, accessibility assistance, virtual proctoring, online assessment delivery, and development of user support materials such as job aids, FAQs, and training resources. It also helps deliver workshops and demonstrations, coordinates with vendors and campus IT, and requires strong communication, documentation, accessibility, and instructional technology support skills.
