Description
HELP USA is hiring an Intake Worker for its Homebase Service Area 6 in the Bronx, New York. The role assesses new clients for Homebase program eligibility, answers inquiries, collects and processes eligibility documentation, verifies housing crises, completes intake forms and service plans, enters data into a database, refers clients to external agencies and workshops, participates in outreach, maintains agency relationships, and prepares regulatory reports. The posting requires a high school diploma or equivalent, prior case management, assessment counseling, and crisis intervention experience, strong communication and organizational skills, computer literacy, and the ability to work in a fast-paced environment; a valid U.S. driver’s license is a plus. Benefits include Cigna health, dental, and vision insurance, paid time off, and a 401(k) with company contribution.
