Summary from listing
Exotel is hiring an L1 Integration and Customization Engineer in Gurugram, Haryana, India, to serve as the technical anchor for complex enterprise contact-center customizations. The role involves designing and developing high-complexity integrations and automation, owning end-to-end delivery, mentoring L1 engineers, navigating legacy or forked codebases, managing stakeholder requirements, and ensuring production quality and operational health. The position requires 1–2 years of software engineering experience, a bachelor’s or master’s degree in Computer Science, advanced PHP and React.js proficiency, strong data structures and concurrency knowledge, microservices and REST experience, SQL/NoSQL and Linux expertise, and a proven record of end-to-end ownership.
