Summary from listing
Exotel is hiring an Integration and Customization Engineer at Level L2 in Gurugram to serve as the technical anchor for complex enterprise contact-center customizations. The role combines deep software engineering, architectural solutioning, end-to-end delivery, mentorship of L1 engineers, stakeholder collaboration, quality assurance, and production system ownership. Candidates need 2–4 years of software engineering experience, a bachelor’s or master’s degree in Computer Science, advanced PHP and React.js proficiency, strong data structures and concurrency knowledge, microservices and REST experience, SQL/NoSQL and Linux expertise, and a proven record of owning complex delivery cycles.
