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Integration & Customisation Engineer-3 at Exotel

Department: Customer Operations

Location
Bengaluru, Karnataka
Type
Full-time
Level
senior
Posted

Summary from listing

Exotel is hiring an L3 Integration & Customisation Engineer to own end-to-end technical solution design and delivery for complex enterprise integrations, including custom microservices, CRM/CTI adapters, API/webhook integrations, and omnichannel/IVR flows. The role covers architecture, development, testing, deployment, production debugging, code reviews, SDLC compliance, and mentorship of L1/L2 engineers, while also driving GenAI-assisted coding and reusable configuration modules. Candidates need at least five years of development experience, strong full-stack and integration skills, and experience owning a technical build through production support.

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