Description
The Integration Engineer will support clients through account onboarding, configuration, implementation, integration, and launch, while owning the client relationship, answering technical questions, conducting training, and escalating issues. The role involves learning impact.com’s technology, proposing and implementing technical solutions, leading discovery discussions, maintaining integration documentation, troubleshooting issues, and ensuring accurate account information for transition to Success or Account Management. Candidates should have a bachelor’s degree in a relevant discipline, at least five years of experience in a technology-focused role, practical experience with web technologies and SaaS integrations, and strong communication and problem-solving skills.
