Description
The CX Practice Specialist expands Intelisys’s customer experience practice by developing partner enablement programs, educating technology advisors, collaborating with solution engineers and suppliers, supporting complex CCaaS, UCaaS, AI contact center, workforce management, and analytics solutions, and contributing to pipeline growth and thought leadership. The role requires a bachelor’s degree or equivalent professional experience, at least five years of customer experience technology or related experience, strong communication skills, and proficiency with Microsoft Office, CRM platforms, and webinar tools. It is remote or hybrid, requires travel of 25–30% for partner events, and offers a base salary of $80,000–$92,000 with total compensation of $100,000–$115,000.
