Description
The Executive Response Analyst provides personalized service to customers, senior executives, and regulatory or legal channels; investigates and resolves complex issues; coordinates with internal and external business partners; documents case progress; routes issues; and makes decisions within established procedures. The role requires 2–5 years of relevant experience, customer-facing experience, subject-matter expertise, strong communication and case-management skills, and a bachelor’s degree. It is a full-time position in Jacksonville, Florida, with a salary range of $56,020 to $78,180 and medical, dental, and vision coverage.
