Description
C3EL is seeking an Intermediate Help Desk Technician to join an on-site team in American Samoa. The role provides Tier I–II IT support across classified and unclassified networks, including desktop, network, video teleconferencing, hardware, software, servers, mobile devices, and A/V equipment. Responsibilities include troubleshooting, incident and ticket management, system imaging and OS deployment, Active Directory administration, network troubleshooting, escalation, SLA compliance, and customer service. The position requires U.S. citizenship, an active Secret clearance, a DoD-8570 IAT Level 1 baseline certification, 5–7 years of mixed-environment IT support experience, and a high school diploma or equivalent.
