Description
This internship aims to improve customer service for VEMC by acting as a central contact point for all business inquiries, thereby boosting customer satisfaction and aligning with corporate goals. The intern will utilize internal systems efficiently to manage customer requests, channel them appropriately, and ensure high-quality service across diverse topics such as ordering, credit inquiries, deliveries, complaints, technical support, and product availability. They will also handle administrative tasks like invoice processing, data entry in the ERP system, and preparing credit risk assessments.
