Description
The Intern – Onboard Experience will support United Airlines’ strategy, design, implementation, and measurement of onboard products and service experiences for customers and employees. Responsibilities include coordinating initiatives, researching hospitality and customer-experience trends, maintaining onboard-offering matrices, analyzing customer and competitive data, preparing reports and presentations, and supporting product rollouts. The role is hybrid, combining work in the Chicago office with remote work, and is intended for a rising sophomore or junior pursuing a bachelor’s degree in a relevant field. The starting rate is $20.00 per hour, with possible bonus or long-term incentive compensation and benefits including medical, dental, vision, life, accident and disability, parental leave, paid time off, and flight privileges.
