Description
The Internal Support Service Specialist at Ten provides comprehensive back-office travel support, focusing on seamless operations across both offline and online platforms. This role involves managing complex flight ticketing, resolving online booking issues, and collaborating with technical teams to ensure a premium customer experience. Key responsibilities include reissuing and refunding flight tickets, supporting financial processes like ADM/ACM cases, booking Centurion Travelling services, and providing expert assistance to internal stakeholders regarding travel-related inquiries.
