Description
The role provides first-line IT support for employees and customers, handling hardware, software, account, and connectivity issues; assisting with device setup, configuration, deployment, maintenance, onboarding, offboarding, ticketing, documentation, asset management, and IT projects; and communicating clearly with users while protecting confidential information. Candidates should have an information technology or related degree or equivalent practical interest, strong English communication skills, basic familiarity with Microsoft products and Windows-based PCs, and strong problem-solving and organizational abilities.
