Description
The Financial Ombudsman Service is hiring a permanent Investigator, Consumer Credit in Coventry, with full-time and part-time schedules. The role investigates consumer credit complaints, manages a caseload, examines evidence, applies relevant rules and regulations, communicates empathetically with consumers and financial businesses, and produces clear written decisions. New investigators receive up to six months of academy training, followed by supported independent casework. The position is hybrid, requiring four days per fortnight in the office, with the first induction week in London.
