Description
MEDFAR is hiring a Technical Support Manager to support healthcare clients through technical challenges and user inquiries related to the MYLE integrated care platform, with a focus on billing, invoicing, payment platforms, and financial workflows. The role involves responding to customers by phone, email, or videoconference, diagnosing and resolving issues, collaborating with other teams, and escalating complex tickets. It is a permanent, full-time hybrid position within Quebec, requiring at least one year of billing, accounts receivable, or collections experience, bilingual French and English fluency, and strong customer service and problem-solving skills.
