Description
Talenter is hiring a Voice Communications Specialist in Montevideo, Uruguay, to provide Level 3 technical support for complex incidents involving PBX, VoIP, SIP trunks, and SBC. The role also involves documenting incidents and collaborating on service improvement. Candidates need five years of experience in traditional and IP telephony, knowledge of contact center, call recording, SIP trunks, virtualization, and cloud PBX solutions, experience with SBC and gateways, and strong communication and customer orientation skills. The position offers a hybrid, flexible work arrangement.
