Description
The Support Technician II provides enterprise-wide remote and on-site technical support for hospital computer systems, peripherals, and end-user service requests. The role includes proactive device maintenance, PC imaging, hardware deployment, troubleshooting complex performance and connectivity issues, application installation, system security, documentation, and customer service. It requires travel between KRMC campuses and off-site departments, on-call participation, and the ability to lift 50–75 pounds. The position requires a current Arizona driver’s license and experience with Windows operating systems, peripherals, productivity software, imaging tools, and remote connections.
