Description
The IST Technical Support Analyst supports the implementation, administration, and continuous improvement of GRTC's enterprise business applications, including Oracle Fusion Cloud. The role provides application support, troubleshooting, user and account administration, UAT coordination, defect tracking, documentation, training, and technology adoption assistance. It requires an associate's degree in a relevant field and two years of experience in information technology, technical support, business systems support, customer support, or a related technical environment.
