Description
The IT Support Specialist will provide first-level hardware, software, network, and hotel IT-system support at Fairmont Fujairah Beach Resort. Responsibilities include installing and maintaining IT equipment, managing user accounts and security patches, troubleshooting and escalating issues, coordinating with vendors, supporting onboarding and system upgrades, maintaining records and server areas, and providing guidance to hotel staff. The role requires a relevant degree, at least five years of hotel or hospitality IT support experience, knowledge of Windows, Microsoft Office, printers, Wi-Fi, and basic networking, and strong communication and problem-solving skills.
