Description
Cabify is hiring a Technical Support and IT Projects Specialist in Madrid to provide Level 2 technical support to employees and participate in the full lifecycle of IT projects. The role covers hardware and software troubleshooting, ticket management, preventive maintenance, inventory and license administration, documentation, account and device setup, escalation, project planning and monitoring, stakeholder communication, and technology research. Candidates need Windows or macOS knowledge, hardware troubleshooting experience, network knowledge, ticketing-tool experience, and Microsoft 365 or Google Workspace administration experience; Python scripting is optional. The position offers a flexible schedule, a 100% in-office work model, dental and oral health coverage, supplementary health insurance, telemedicine, a loyalty program, app credits, work equipment, and team events.
