Summary from listing
The IT Analyst provides Tier II technology support and leads small, well-scoped projects in a manufacturing or distribution environment. Responsibilities include resolving complex incidents, performing root cause analysis, administering Active Directory, SCCM, endpoint management, print services, and network infrastructure, supporting manufacturing and plant systems, documenting processes, and improving system reliability and operational efficiency. The role requires hands-on technical leadership, strong troubleshooting and communication skills, and the ability to manage priorities and drive change across sites.
