Description
The role provides national and international support for industry-specific in-house applications, handles incidents in German and English through an IT Service Management system, performs root-cause analysis and resolution, supports application release testing, and carries out accreditation-related documentation. Candidates need completed vocational training as an IT specialist for application development or a comparable qualification, client-support experience, SQL and database knowledge, ITIL support-process knowledge, problem-analysis experience, and strong communication skills. The position offers flexible working hours and the option to work from home.
