Description
TaskUs is hiring an IT Applications Support professional to provide Level II support for corporate applications, troubleshoot and triage in-house and cloud-based systems, manage incidents, train users, maintain documentation, and report issue trends. The role requires 1–2 years of .NET experience, knowledge of modern UI technologies, databases, version-control and cloud platforms, Agile-SCRUM and ITIL methodologies, service-desk or IT service-management experience, and functional knowledge of user administration, system configuration, and SQL scripting. A bachelor's or college degree in a relevant engineering, computer science, or information technology field is required, and the role can start ASAP or within 30 days.
