Description
The IT Service Desk Analyst provides on-site and remote technical support for Smiths employees, including workstation and smartphone assistance, operating-system and Windows workstation administration, incident and service-request handling, ticket management, asset inventory, documentation, and support for industrial production equipment. The role follows 2x8 or 3x8 staggered shifts, requires bilingual French and English proficiency, and includes business travel to other company sites.
