Summary from listing
The IT Customer and Commercial Solutions Architect is a senior technical leadership role responsible for defining the technical direction and ensuring successful delivery of solutions across a global customer and commercial application ecosystem. The role bridges business needs and software engineering teams, designing integrations across marketing, CRM, e-commerce, billing, PIM, pricing, customer connectivity, support, and sales-incentive platforms; creating architecture documentation; optimizing commercial processes; governing technical designs; supporting security, compliance, and operational health; and coordinating with vendors, implementation partners, offshore teams, and internal IT organizations. The role also supports acquisitions, divestitures, TSA exits, system transitions, and post-transition stabilization.
