Description
Everfox is hiring a hybrid Service Desk Technician for its Global Digital Workplace Experience Team in Herndon, Virginia. The role supports the company’s global employee base through phone, email, and ticketing support; resolves end-user issues; configures endpoints and software; develops SOPs and automation opportunities; and coordinates with IT and vendor partners. The position requires a bachelor’s degree or 1–3 years of relevant experience, exposure to Active Directory, Microsoft 365, Exchange, Windows, and macOS, and knowledge of networking concepts. It offers a base salary of $56,200–$73,700 USD, a bonus plan, flexible PTO, a 401(k) match, and healthcare coverage contributions.
