Description
Amazon is hiring an IT Engineer for its OTS Service Desk Japan assignment, providing remote support across Japan for internal help desk, fulfillment-center and delivery-center infrastructure and client devices, and the Amazon Hub Locker system. The role involves troubleshooting Windows, Linux, and peripheral devices; managing accounts and permissions; supporting onboarding and vendor management; and improving operational efficiency with AI and development environments. It is shift-based, may require weekends, holidays, and night shifts, and may require on-site work depending on technical skills. Candidates need at least two years of corporate Windows, Mac, or Linux support experience, a high school education or equivalent, Japanese language ability at JLPT N1 or above, and basic English communication skills.
