Description
Rigetti Computing is hiring an IT Engineer to serve as the primary end-user IT support contact for a 250-person quantum research and development organization. The role manages Jira Service Management tickets, resolves hardware, software, network, and account issues, and supports Windows and macOS endpoints across a technically diverse workforce. Responsibilities include user provisioning, inventory management, device refreshes, MFA, onboarding and offboarding, Fab/Production monitoring alerts, cleanroom equipment coordination, and patch and endpoint management. The position requires 3–5 years of IT support, system administration, or technical support experience, along with knowledge of Windows, macOS, Active Directory, Okta, Intune, Jamf, and basic networking.
