Summary from listing
The IT Support Specialist will install, configure, and maintain computer hardware, software, printers, scanners, and other IT equipment; provide first-level technical support; monitor LAN/WAN, internet, VPN, and other network systems; manage user accounts, email, file sharing, and access permissions; troubleshoot systems and networks; perform backups, antivirus updates, and basic cybersecurity; coordinate with vendors; maintain IT asset inventories; assist with new-user system setup and basic IT training; and support technical and design software. The role requires a bachelor’s degree or diploma in information technology, computer science, or a related field, 2–4 years of IT support experience, and knowledge of Windows, Microsoft Office 365, networking, and hardware troubleshooting.
