Description
The role provides Level 2/3 application support for core business systems such as ERP, CRM, and HRMS, including troubleshooting, root-cause analysis, data and integration issues, configuration, testing, deployment, vendor escalation, stakeholder liaison, performance monitoring, and governance-aligned access controls. It requires an IT or related diploma or degree, 2–3 years of application support experience, ERP experience, SQL/database querying skills, vendor escalation experience, and English and Bahasa Malaysia communication skills.
