Description
Independent Software is seeking an IT Field Support Specialist to provide Tier 2 and Tier 3 technical support in mission-critical environments. The specialist will troubleshoot, repair, install, and maintain workstations, servers, printers, teleconferencing equipment, and network infrastructure, supporting both on-site and remote users. Key responsibilities include conducting site surveys, documenting configurations, analyzing hardware requirements, assisting with procurement and installation planning, and training end-users. The role emphasizes ensuring customer systems are secure, reliable, and operational.
