Description
The Client Support Associate provides frontline technical support for enterprise infrastructure, end-user computing, and business applications in office and distribution center environments. Responsibilities include troubleshooting hardware, software, and system issues; supporting Windows and Microsoft Office systems; managing service requests and IT assets; coordinating vendor repairs; and supporting onboarding, offboarding, and operational technology needs. The role requires at least five years of enterprise IT experience, local travel of approximately five percent, and flexibility for peak or after-hours support.
