The role provides first-level IT support and maintains software and hardware, troubleshoots computer and network systems, manages IT inventory and documentation, escalates unresolved issues, deploys PCs, and supports servers, LANs, WANs, Internet, and intranet systems. It requires a Bachelor of Science in Computer Science or a related discipline, 5–10 years of experience, Google Suite proficiency, Active Directory, networking, server and storage, VMware, and CCNA/MCSE knowledge.
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