Description
J.W. Speaker is hiring an IT Helpdesk Intern to analyze help desk tickets, identify recurring issues, and evaluate opportunities for AI and automation in Tier 1 support. The intern will also assist with ticket resolution, workstation setup and deployment, user onboarding and offboarding, hardware and software troubleshooting, equipment inventory, and IT documentation. The role is paid, offers mentorship and networking, and requires an IT, networking administration, or network engineering degree in progress, basic networking and Windows knowledge, and availability for 20+ hours per week during the school year and full-time during breaks and summer.
