Description
Human Capital Resources and Concepts Inc. is hiring a full-time IT/Help Desk Specialist to provide technical support in a solution-center environment. The role involves troubleshooting and triaging IT incidents, assisting users with access and desktop applications, documenting issues, escalating trends, and improving recurring-problem procedures. The position requires a bachelor's degree, experience managing multiple projects and deadlines, Microsoft Excel and PowerPoint proficiency, DoD Secret clearance eligibility, willingness to travel, and preferably prior government-contractor experience. Benefits include healthcare, dental, paid time off, and a 401(k).
