Description
Cove is hiring an IT Helpdesk/Associate/Specialist/Supervisor for a one-year contract starting in October, reporting to the Operations Manager. The role supports Cove’s property network infrastructure and internal IT operations by resolving internet incidents, monitoring ISP maintenance, maintaining network documentation, assisting with property onboarding and ISP provisioning, handling internal IT requests, coordinating hardware dispatch, and escalating unresolved network issues. The position requires a D3 or related qualification, prior IT helpdesk, customer support, or technical operations experience, networking fundamentals, database and documentation proficiency, and occasional travel to property sites.
