Description
Grassi India is hiring an IT Helpdesk Associate to provide first-level technical support to employees across its offices. The role covers hardware, software, network, Microsoft Office 365, access, device setup, ticketing, asset inventory, vendor coordination, patch management, and user guidance. Candidates need a bachelor’s degree in information technology, computer science, or a related field, 1–3 years of relevant experience, and knowledge of Windows, networking, hardware troubleshooting, Microsoft Office 365, and ticketing systems.
