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IT Helpdesk Support at CrackaJack Digital Solutions LLC

Location
Santa Clara, California
Type
Full-time, Contract
Level
mid
Posted

Description

Ampere is hiring a full-time, onsite IT Helpdesk Specialist in Santa Clara, California, under a long-term contract. The role provides technical support across Windows, macOS, and Linux; troubleshoots hardware, software, and network issues; manages user accounts and onboarding; maintains documentation and IT assets; supports meetings and collaboration platforms; escalates complex issues; and follows security and IT policies. The position requires at least six years of IT helpdesk support experience, strong troubleshooting and communication skills, and adaptability in a fast-changing environment.

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