Description
SKIMS is hiring an IT Helpdesk Support – Retail professional to provide first-line technical support for retail stores. The role covers point-of-sale systems, mobile devices, printers, network connectivity, store technology setup, onboarding and offboarding, ticketing, system monitoring, documentation, and escalation. Candidates should have 3–5 years of IT helpdesk or technical support experience, ideally in retail, along with POS, Mac/iOS, mobile payment, remote troubleshooting, and ticketing-system experience. The position requires 50% travel and offers company-paid medical, dental, and vision coverage, 401(k) matching, unlimited PTO, and other benefits.
